A little bit about us
Darlin NZ's focus is on wholesale and importer of SOLID ACACIA WOOD Tableware.
Our original and first product range was SOLID ACACIA WOOD Tableware, which was introduced to the market in 2008. Acacia Wood Tableware still remains a leader category amongst other product ranges that we have. We supply this range to Hospitality, Catering and Corporate Promotion sectors in New Zealand for the last 9 years.
Darlin NZ is small, but VERY positive team of three partners, focused on being innovative, helpful and friendly.
Darlin NZ head office and warehouse are located in beautiful Whangaroa Harbour (Northland) close to great fishing. Marketing and Sales management is located in Auckland.
We look for new interesting product ranges overseas at least twice a year to ensure we offer exciting new products to our retailers.
Darlin NZ is a member of New Zealand Gift Trade Association and a preferred supplier for Composite Retail Group and Palmers Group.
We trust you will enjoy looking through our website and look forward to doing business with you!
darlin team
Shipping Information
DELIVERY
DARLIN NZ use third party courier, PBT at an additional cost. The rate charged will depend on size of order and location of delivery. Rates can be discussed with the purchaser prior to delivery.
RETURNS / REFUNDS
All our products are of the highest quality. Refunds are not available if you change your mind. Please choose carefully when you purchase. DARLIN NZ will gladly exchange the goods if they are faulty. The goods must be returned to DARLIN NZ to returned address at the expense of the customer and replacement goods will be re-supplied at no cost.
PACKAGING / DAMAGES
All items are packed to ensure that you will receive your order safely and in good condition. We are happy to replace any item that is damaged during transit provided you notify us within 2 working days if you notice any external damage to the cartons and / or if upon opening your cartons you find damages. No claim will be accepted without supporting photographs of the items/cartons damaged. All items carry a manufacturer’s warranty against defects, however, please note: that the grain, shape & colour of an item may vary as the products are handmade from natural products.
PRICING
Prices are subject to change and all items exclude GST and freight. Price lists with wholesale prices will only be distributed to NZ Businesses. For customers in New Zealand a 15% GST (Goods & Services Tax) applies.
PAYMENT
We accept Direct Bank Transfers (EFT) or cheques. First time orders are on account, provided valid credit application is submitted and approved by our head office. Orders on account are payable 20th of the month following. Special arrangements for payment must be made withheld office. Accounts not paid on time will revert to prepaid invoicing.
Privacy Policy
DARLIN NZ Ltd will only collect personal information supplied by you to us via our website, email, phone, mail or in person. All information is treated as strictly confidential and will not be shared or sold.
Our mailing list is only used to communicate to our customers the special offers, discounts, new products and news in relation to DARLIN NZ Ltd business. We always offer our customers option to stop receiving our correspondence.
If you wish to alter any personal information, please contact sales@darlin.co.nz.
COPYRIGHTS
All content of this website including designs, pictures, images and any other elements of this website as well as products featured are the exclusive property of DARLIN NZ Ltd. Publishing, transfer and changes of any elements featured on this website are strictly forbidden and cannot be reproduced without prior written consent from DARLIN NZ.
DISCLAIMER
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.
Neither DARLIN NZ, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages arising out of, or in any way related to, the use of this site. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.